Cisco ASR1001-HX 24x7x2 Support | Solution Support Enterprise Coverage — CON-SSS2P-ASR1XH11

Keep the WAN edge under control with Cisco Solution Support for the ASR1001-HX system. This service is built for environments where routing availability directly affects business operations, from branch connectivity to application access and upstream network stability. With 24x7x2 coverage, support is available around the clock with a two-hour response objective, giving infrastructure teams a faster path to diagnosis and escalation when issues arise. That matters on a platform like the ASR1001-HX, where a routing interruption can affect multiple sites and services at once. This support offering is a practical fit for enterprises that depend on Cisco routing at the edge and want a clear service path tied to the installed platform. It helps reduce the operational gap between failure and recovery, while giving procurement teams a support contract that aligns with the value of the hardware it protects. For organizations running critical WAN services, that difference is often what separates routine maintenance from costly downtime. Ideal For WAN edge support for Cisco ASR1001-HX router deployments Branch connectivity protection for distributed enterprise sites Operations coverage for routing incidents affecting application access Procurement of vendor-backed support for critical Cisco infrastructure Why This Product 1 Provides 24x7x2 coverage for faster routing issue response 2 Tied specifically to the Cisco ASR1001-HX system 3 Better suited to critical WAN edge operations than basic support 4 Helps reduce downtime risk across distributed branch networks