Cisco ASR 1000 24x7x2 Advanced Enterprise Services | Support Contract — CON-SSS2P-SLASR1AM

Maintain service continuity on Cisco ASR 1000 platforms with 24x7x2 advanced enterprise services designed for always-on network operations. This support contract is aimed at organizations where WAN edge performance, response time, and escalation quality directly affect business continuity. The value of this service is in the response model: around-the-clock coverage with a two-hour response target helps reduce the time between incident detection and expert engagement. For routing platforms that anchor branch aggregation, data center edge, or enterprise WAN connectivity, that difference can matter when outages affect multiple sites or critical applications. This is a strong fit for infrastructure teams that need more than basic break-fix coverage. It supports environments where routing stability is tied to revenue, user productivity, and operational control. By pairing Cisco platform expertise with a fast response commitment, the service helps teams manage risk more effectively and keep recovery paths clear when issues arise. Ideal For Enterprise WAN edge deployments that require around-the-clock support Branch aggregation environments where routing failures affect many users Data center edge networks with strict uptime expectations Operations teams that need fast escalation for Cisco ASR 1000 incidents Why This Product 1 24x7 coverage for critical routing operations 2 2-hour response target for faster escalation 3 Built for Cisco ASR 1000 platforms 4 Stronger fit for mission-critical WAN environments than basic support