Xerox EB615MA 1-Year Annual On-Site Service | Warranty Support — EB615MA

Protect business continuity with a 1-year annual on-site service plan for eligible Xerox-covered systems. This service is designed for organizations that need hands-on support when hardware issues can’t wait for depot turnaround or remote-only troubleshooting. By keeping service tied to products that are still under warranty or current, it aligns support coverage with the lifecycle of the asset and helps preserve operational continuity. For infrastructure teams, the value is straightforward: faster response, less downtime, and a clearer path to restoring affected equipment without adding unnecessary complexity to the support model. On-site service is especially useful when the cost of delay exceeds the cost of coverage, such as in environments where a single failed device can interrupt users, workflows, or service delivery. This annual plan is a practical fit for organizations that want to extend support discipline around critical endpoints and maintain predictable service coverage. It is a targeted option, not a broad bundle, which makes it easier to match support spend to the systems that matter most. Ideal For Extend support for in-warranty Xerox-covered hardware Cover current systems that need hands-on service response Reduce downtime for user-facing endpoints in active deployment Maintain service continuity for critical office or branch equipment Why This Product 1 On-site support instead of remote-only assistance 2 Annual term for predictable service planning 3 Eligible only for products under warranty or current 4 Designed to reduce downtime on covered hardware