VERINT WORKFORCE OPTIMIZATION PLUS PERFORMANCE MGMT - TERM — Cisco WFO, Performance Management | Subscription, Term — VRNT-WOPM-BND-T

Protect service levels and lift agent performance through an integrated WFO and performance management subscription. The PLUS Performance Management term bundle couples forecasting and scheduling capabilities with continuous performance measurement, calibrated scorecards and coaching workflows. Use it to formalize target setting, monitor adherence and run targeted improvement programs that translate into shorter handle times and higher first-contact resolution. Term licensing simplifies budgeting for seasonal campaigns or pilot programs while delivering the operational telemetry leaders need to make staffing decisions. Choose the term option to adopt WFO quickly without long-term commitment, then scale or convert to an extended agreement as outcomes are demonstrated. Ideal For Seasonal contact center staffing under a fixed-term contract Pilot performance improvement programs before enterprise rollout Short-term campaigns requiring intensive coaching and measurement Subscription-based deployments for distributed service desks Why This Product 1 Includes explicit performance management module layered on WFO 2 Offered as a term subscription for flexible budgets and pilots 3 Targets measurable coaching and KPI alignment from day one 4 Provides the same forecasting and scheduling core as other Verint bundles