Cisco CON-ECMU-NC52RCRA 2-Year Essential Support | NCS 5500 Core — CON-ECMU-NC52RCRA

Maintain operational confidence around your NCS 5500 core and aggregation licensing with Cisco Essential Support. Built for technical environments where response time matters, this 2-year service provides 24x7 phone support with a 30-minute response target, helping teams move quickly when service issues threaten backbone stability. Core and aggregation layers carry more than traffic; they carry business continuity. When these systems are under pressure, support quality directly affects how fast teams can isolate faults, restore service, and keep dependent applications reachable. This entitlement gives procurement and operations a defined support path for the licensed platform, with a service model that fits organizations expecting continuous availability. For infrastructure leaders, the appeal is control. You get a clear support term, a defined response commitment, and a vendor-backed escalation path for a platform that sits at the center of the network. That makes this service a strong fit for environments where downtime is expensive and support gaps are not acceptable. Ideal For NCS 5500 backbone support for enterprise networks Aggregation-layer licensing coverage in production environments 24x7 support for mission-critical routing infrastructure Technical escalation coverage for network operations teams Why This Product 1 24x7 phone support for critical network operations 2 30-minute response target for faster escalation 3 2-year coverage for planning and budget certainty 4 Aligned to NCS 5500 core and aggregation licensing