Cisco Smart Net Total Care Software Support 1 Year | Technical Support — CON-ECMU-M97A5

Keep SAN analytics licensing covered with Cisco Smart Net Total Care software support for DCNM upgrades. Built for teams that depend on consistent access to management and analytics functions, this 1-year technical service adds 24x7 coverage and phone support to reduce downtime risk and speed issue resolution. For infrastructure environments where license continuity matters as much as platform uptime, this support offering helps preserve operational stability without forcing a hardware refresh or a broader service commitment. It is designed for organizations that need direct vendor assistance when software issues affect visibility, administration, or SAN operations. Cisco’s technical support model is a practical fit for procurement teams that want predictable coverage and a clear support path for licensed software. It helps protect the value of the underlying DCNM investment while giving administrators a defined escalation route when problems arise. For SAN teams managing production dependencies, that support window can make the difference between a contained incident and a prolonged disruption. Ideal For Supporting SAN analytics licensing in production data center environments Maintaining vendor assistance for DCNM upgrade-related issues Covering operational teams that need 24x7 software support access Protecting license continuity for managed SAN infrastructure Why This Product 1 Provides 24x7 phone support instead of limited business-hours coverage 2 Covers software support needs without adding hardware service complexity 3 Offers a defined 1-year term for easier procurement planning 4 Supports DCNM license continuity for SAN analytics environments