Cisco HyperFlex HX240c M6 DR 24x7x4OS Support | Enterprise Service — CON-SSDR7-HXAF24CX

Keep critical HyperFlex infrastructure covered when downtime is not an option. This Cisco SSPT DR service provides 24x7x4OS support for the HyperFlex HX240c M6 all-flash node, giving operations teams a defined path to faster response and service continuity when issues arise. For enterprise environments running virtualized workloads, storage-intensive applications, or recovery-tier systems, support coverage matters as much as the hardware itself. This service helps reduce uncertainty around incident handling by aligning response expectations to a 24x7 schedule with 4-hour onsite support, making it easier to protect uptime targets and maintain operational discipline. It is a strong fit for organizations that standardize on Cisco infrastructure and want support terms that match the importance of the platform. Rather than relying on generic coverage, this service is tied to the HyperFlex HX240c M6 all-flash node, helping ensure the right service motion for a critical part of the stack. For procurement and infrastructure leaders, the value is straightforward: lower recovery risk, clearer support accountability, and better protection for systems that carry real business impact. Ideal For Supporting production HyperFlex clusters that host business-critical virtual machines Covering disaster recovery nodes that must return to service quickly after an incident Standardizing support terms across Cisco-based infrastructure estates Reducing downtime exposure for all-flash compute and storage nodes Why This Product 1 Hardware-specific coverage for Cisco HyperFlex HX240c M6 nodes 2 24x7 support window for always-on operations 3 4-hour onsite response for faster incident handling 4 Disaster recovery focus for higher availability environments