Splunk AppDynamics RUM Session Replay IBL SaaS | Cisco Cloud Licensing — APPD-RUM-SRP-C-I

Reduce guesswork in front-end troubleshooting with session-level visibility into how users actually experience your application. Splunk AppDynamics RUM Session Replay IBL SaaS adds replay context to real user monitoring, helping teams connect performance signals with the actions that triggered them. For application owners, support teams, and digital operations leaders, that means faster root-cause analysis when a page stalls, a form fails, or a workflow breaks. Instead of relying on logs alone, you can inspect the sequence of user interactions, identify where friction begins, and prioritize fixes based on real impact. This SaaS licensing model fits organizations that want cloud-delivered access to session replay capabilities without managing additional infrastructure. It is well suited for teams already standardizing on Cisco AppDynamics for observability and looking to deepen visibility into customer-facing applications. Use it to shorten incident triage, improve release validation, and make experience issues visible to the teams responsible for remediation. When every conversion path matters, session replay helps you see the problem as the user saw it. Ideal For Investigating checkout abandonment in a customer-facing web application Reproducing intermittent front-end errors reported by end users Validating release quality after a production deployment Supporting service desk escalation with visual session evidence Why This Product 1 Adds visual replay beyond standard monitoring telemetry 2 Helps teams reproduce issues without relying on user descriptions 3 Cloud SaaS delivery reduces infrastructure overhead 4 Pairs session context with AppDynamics observability workflows