Splunk Additional Advisory Hours Add-On 4 Hrs/Week | Cisco TAM — SVS-SK-CS-TAM-A4

Add more direct advisory time to your Splunk engagement with a weekly block of four hours. This service is designed for teams that already rely on technical account management and need additional access for deeper planning, issue review, or operational coordination. For infrastructure and security teams, advisory time is most valuable when it is available before problems become outages or delays. These extra hours can help with deployment questions, configuration decisions, roadmap alignment, and escalation preparation. That makes the add-on especially useful during periods of change, such as platform expansion, incident response tuning, or compliance-driven updates. Compared with standard support alone, this add-on creates more room for focused technical discussion and faster decision-making. It is a practical way to increase coverage without changing the core service model, giving teams more continuity and more time with the people who understand the environment. For organizations where Splunk supports critical workflows, the added advisory capacity can materially improve execution quality. Ideal For Adding more time for Splunk configuration and planning discussions Supporting incident review and escalation preparation for production teams Providing extra advisory capacity during platform changes or expansions Helping security and operations teams make faster technical decisions Why This Product 1 Adds weekly advisory time beyond standard support coverage 2 Useful when teams need more planning and troubleshooting capacity 3 Keeps existing Splunk service model intact while expanding access 4 Better fit for active environments than one-time consulting