SPARK ROOM CODEC PLUS Cisco 3 Year On-Site Support | Enterprise Service — CON-SNT-CS5DUSCO

Keep executive meeting spaces and collaboration rooms available when failures are not an option. SPARK ROOM CODEC PLUS (SPARE) SNTC-8X5XNBD delivers Cisco service coverage designed to speed diagnosis, dispatch the right expertise, and restore operation with minimal interruption. This 3-year support offering includes 24 x 7 coverage with 6-hour on-site response, plus parts and labor service characteristics for hardware repair support. For organizations that depend on room systems for daily meetings, customer calls, and hybrid collaboration, the value is not just response time — it is the ability to keep a critical room from becoming a scheduling problem. The spare designation makes this service especially relevant for environments that maintain replacement inventory or need continuity planning around collaboration endpoints. Compared with basic break-fix coverage, this level of support is built for teams that measure downtime in missed meetings, delayed decisions, and user frustration. It helps preserve service continuity for infrastructure owners who need predictable support terms and a clear path to recovery. Ideal For Supporting executive conference rooms that cannot tolerate extended downtime Maintaining spare collaboration hardware for rapid replacement workflows Covering room codec deployments in enterprise meeting spaces Reducing disruption in hybrid work environments that depend on video collaboration Why This Product 1 Includes 6-hour on-site response, not remote-only assistance 2 Covers parts and labor for faster hardware recovery 3 Provides 24 x 7 support for mission-critical room availability 4 Extends protection across a full 3-year service term