SonicWall Standard Support
SonicWall Standard Support offers an extended service agreement designed for complex network devices, ensuring your business stays operational with minimal downtime. With a commitment to efficiency, it provides next business day response times for any issues that arise, ensuring quick resolutions and sustained productivity. The service includes advanced hardware replacement at the manufacturer's expense, reducing the impact of equipment failures on your operations. Additionally, SonicWall Standard Support offers a broad suite of support services, including phone consulting, web support, email consulting, and access to a web knowledge base, covering all bases for troubleshooting and advice. Available Monday through Friday for 8 hours a day, this support package aligns with standard business operations, providing peace of mind and reliable assistance when you need it most.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | SonicWall Standard Support - Extended service agreement - advance hardware replacement (for complicated network devices) - 4 years - shipment - response time: NBD - for TZ Series TZ480 |
| Manufacturer | SonicWall |
| MSRP | $860.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | SonicWALL |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For | SonicWall TZ Series TZ480 |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Complicated network devices |
| Full Contract Period | 4 years |
| Location | Shipment |
| Response Time | Next business day |
| Return Shipment | At manufacturer expense |
| Service Included | Advance hardware replacement |
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