SonicWall Standard Support

Availability: In stock
SKU
02-SSC-1583
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SonicWall Standard Support offers an extended service agreement designed for complex network devices, ensuring your business stays operational with minimal downtime. With a commitment to efficiency, it provides next business day response times for any issues that arise, ensuring quick resolutions and sustained productivity. The service includes advanced hardware replacement at the manufacturer's expense, reducing the impact of equipment failures on your operations. Additionally, SonicWall Standard Support offers a broad suite of support services, including phone consulting, web support, email consulting, and access to a web knowledge base, covering all bases for troubleshooting and advice. Available Monday through Friday for 8 hours a day, this support package aligns with standard business operations, providing peace of mind and reliable assistance when you need it most.
General Information
CategoryTechnical support or help desk services
DescriptionSonicWall Standard Support - Extended service agreement - advance hardware replacement (for complicated network devices) - 1 year - shipment - response time: NBD - for NSsp 11700
ManufacturerSonicWall
MSRP$10,007.99
UNSPSC81111811
Main Specifications
Header / BrandSonicWALL
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForSonicWall NSsp 11700
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
  • Extended service agreement - phone consulting - 1 year - availability: 8 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Extended service agreement - web support - 1 year
  • Extended service agreement - e-mail consulting - 1 year
  • Extended service agreement - web knowledge base access - 1 year
General
Class of EquipmentComplicated network devices
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Return ShipmentAt manufacturer expense
Service IncludedAdvance hardware replacement
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