Cisco DNA Advantage 8-Port Term | 3-Year Technical Support, 24x7x2 — CON-SSTCM-C9201CCD

Maintain support readiness for your Cisco DNA Advantage environment with a 3-year technical service designed around rapid response and around-the-clock access. For infrastructure teams, the value is straightforward: when a software issue affects operations, you need a support path that is already in place and ready to engage. This service includes 24x7 coverage with a 2-hour response target and phone support, giving administrators a direct route to vendor assistance when timing matters. That makes it a strong fit for organizations running production network services where service interruptions, configuration issues, or entitlement questions can quickly become operational problems. The electronic service format also simplifies administration. There is no physical handling, no JTFpping delay, and no ambiguity about how support is delivered. For procurement teams, the 3-year term helps lock in coverage planning and budget visibility. For operations teams, it helps preserve continuity across the software lifecycle and keeps escalation options clear when the network is under pressure. Ideal For Supporting a production Cisco DNA Advantage deployment Managing support for network software that requires fast escalation Standardizing technical coverage across enterprise network operations Planning multi-year support budgets for Cisco software subscriptions Why This Product 1 24x7 coverage with a defined 2-hour response target 2 Electronic delivery avoids physical fulfillment delays 3 Phone support adds a direct escalation path for operations teams 4 3-year term supports longer-range budget and lifecycle planning