Cisco ASR1002-HX 32GB DRAM Support | Cisco Enterprise Network Service — CON-SSSNC-MAXSR102

Maintain service continuity on a Cisco ASR1002-HX deployment with support coverage aligned to the 32 GB DRAM configuration. For teams responsible for backbone routing, edge aggregation, and business-critical connectivity, the value is not just access to assistance — it is a clearer path to restoring service, reducing operational uncertainty, and keeping the platform under vendor-backed support. This service is suited to environments where network interruption carries immediate business impact. It helps procurement and infrastructure leaders standardize support around a specific Cisco hardware configuration, which matters when the router sits on a critical path for WAN, data center, or enterprise edge traffic. Compared with lower-tier coverage, this type of support is designed for organizations that need a more dependable response model and a formal support relationJTFp tied to the installed platform. Use it to protect the investment already made in the ASR1002-HX and to keep the network team focused on operations instead of exception handling. For enterprises that value predictable support handling and vendor accountability, this service helps preserve the operational role of the router over its service life. Ideal For Supporting a Cisco ASR1002-HX router in a WAN edge deployment Maintaining coverage for enterprise routing infrastructure with 32 GB DRAM Standardizing vendor support for a business-critical network platform Protecting uptime for core connectivity services in a data center or branch network Why This Product 1 Vendor-backed support for a specific Cisco router configuration 2 Better fit for critical routing than generic break-fix coverage 3 Aligned to enterprise continuity requirements 4 Helps reduce operational risk on core network infrastructure