Cisco SOLN SUPP NCD ASR1000 18X1GE EPA | 24x7 Support, Enterprise — CON-SSSNC-EPAG18X1

Keep your ASR 1000 platform covered with Cisco support built for production network environments that cannot afford extended disruption. This service is intended for the 18x1GE EPA configuration, giving teams a clear support path for a deployed edge or aggregation router that anchors traffic, access, and service delivery. For infrastructure leaders, the value is not just access to assistance. It is faster recovery when a routing issue threatens availability, plus the confidence that the supported configuration is tied to the exact platform in service. That matters when the router sits on a critical path for branch connectivity, WAN aggregation, or enterprise edge traffic. Compared with lower-tier support options, this coverage is positioned for organizations that need predictable response and vendor-backed assistance around a specific Cisco deployment. It helps reduce operational uncertainty, supports maintenance planning, and gives procurement a defensible service line item for protecting a high-value network asset. Ideal For Supporting a Cisco ASR 1000 edge router in a branch or campus WAN design Covering a production aggregation point that carries business-critical traffic Maintaining vendor support for a routed network path with strict uptime targets Backing a procurement standard for high-value Cisco infrastructure support Why This Product 1 24x7 coverage versus business-hours-only support 2 4-hour response versus slower standard service levels 3 Cisco-backed service versus third-party support 4 Platform-specific coverage versus generic network support