Cisco CON-SSCS-C85012X5 8x5xNBD Support for C8500-12X10GE | Enterprise — CON-SSCS-C85012X5

Keep a Cisco C8500-12X10GE deployment covered with 8x5xNBD support designed for predictable response and replacement timing. This service is aimed at organizations that run routing infrastructure on a business schedule and need a clear service path when hardware issues arise. For procurement and operations teams, the value is straightforward: defined coverage hours, next-business-day parts handling, and a support structure that reduces uncertainty when a site depends on the router. That matters most when the platform sits at the edge of a branch, aggregation point, or WAN handoff where delays can ripple into user impact. This support offering is a better fit than ad hoc break-fix because it gives you a known service model to plan around. It helps protect uptime budgets, simplifies renewal planning, and supports the operational discipline expected in enterprise networks. If the router is part of a production path, service coverage is not an accessory — it is part of the platform strategy. Ideal For Cover a Cisco C8500-12X10GE at a branch edge site Support WAN routing infrastructure with defined service hours Reduce downtime exposure for production network handoffs Standardize support coverage across enterprise router fleets Why This Product 1 Provides defined 8x5 coverage instead of ad hoc break-fix 2 Adds next-business-day response for faster recovery planning 3 Matches support to Cisco C8500-12X10GE deployments 4 Improves operational predictability for enterprise routing teams