Cisco Firepower 2110 24x7x4OS Support | Security Appliance Support — CON-SSC4P-FPR21FWN

Protect the availability of your Cisco Firepower 2110 with 24x7x4OS support designed for production security environments. When a firewall is guarding critical traffic, response time matters. This service gives your team access to Cisco support around the clock, with four-hour response objectives that help reduce exposure when incidents interrupt normal operations. For infrastructure teams, the value is not just access to help — it is faster path to resolution from engineers who understand the platform and its role in enforcing policy, inspection, and segmentation at the edge. That matters when the firewall is part of a larger security stack and downtime affects more than one site or business unit. This support offering is a strong fit for organizations that cannot afford delayed escalation or generic break-fix coverage. It helps preserve operational continuity, supports planning around maintenance and incidents, and gives procurement a clear service tier aligned to the importance of the appliance. For environments where the firewall is a control point, premium support is often the difference between a contained event and a costly outage. Ideal For Supporting a primary firewall at a headquarters or data center edge Covering a security appliance that protects business-critical WAN traffic Maintaining response coverage for environments with limited after-hours staff Backing a standardized Cisco security deployment across multiple sites Why This Product 1 24x7 coverage versus business-hours-only support 2 Four-hour response objective versus standard break-fix service 3 Cisco-backed escalation versus third-party generic support 4 Built for Firepower 2110 versus broad, non-specific coverage