Cisco SNTC-8X5XNBDOS CON-OS-C98004KA 8x5 NBD Support | Enterprise Service — CON-OS-C98004KA

Keep your Catalyst 9800-40 wireless controller supported with Cisco Smart Net Total Care 8x5xNBD coverage. Built for teams that cannot afford extended outages, this service provides next-business-day response during standard business hours, helping you restore service faster and maintain operational continuity. For enterprise WLAN environments, the value is not just access to support — it is the ability to shorten troubleshooting cycles, reduce uncertainty during incidents, and keep network teams focused on service delivery instead of escalation logistics. Cisco-backed coverage is especially important when the controller sits at the center of campus connectivity, voice, mobility, and guest access. This service is a strong fit for organizations that want predictable support economics and a clear path to resolution without overbuying unnecessary coverage tiers. It helps justify the investment in a high-value wireless platform by protecting the operational layer around it: expert assistance, timely response, and a support structure aligned to business hours. Ideal For Campus WLAN operations requiring business-hour support coverage Enterprise wireless controller environments with centralized access management IT teams standardizing support contracts across Cisco network infrastructure Organizations seeking next-business-day response for production network incidents Why This Product 1 Business-hour coverage instead of 24x7 support 2 Next-business-day response for predictable incident handling 3 Cisco-backed service for Catalyst 9800-40 environments 4 Better fit for organizations balancing uptime and support cost