Cisco CON-OS-C9300LX4 Catalyst 9300L 48‑Port PoE Support | 8x5, NBD, OS — CON-OS-C9300LX4

Keep enterprise access and PoE services operating during core business hours with targeted 8x5 support for the Catalyst 9300L 48‑port PoE platform. This service SKU (CON-OS-C9300LX4) provides weekday coverage with next‑business‑day response for hardware events and vendor-level OS assistance for software incidents. It’s designed for environments where daytime availability is critical but 24x7 coverage is not required—campus cores, office floors, and wiring closets that support PoE endpoints such as phones and access points. The offering helps operations teams reduce daytime service interruptions, accelerate incident resolution through Cisco-level diagnostics, and simplify escalation paths for complex configuration or software issues. Choose this option when business‑hour responsiveness and predictable support economics are the priority. For contract term, entitlements, and geographic coverage, engage your Cisco reseller to confirm details and any available add‑ons like advanced replacement or extended coverage windows. Ideal For Support office-floor PoE deployments for VoIP and Wi‑Fi with business‑hour coverage Protect campus access switches where nights/weekends are lower priority Provide cost‑predictable support for branch aggregation and wiring closets Complement internal NOC daytime staffing with vendor OS troubleshooting Why This Product 1 Align support windows to business hours with 8x5 NBD vs 24x7 options 2 Reduce cost with next‑business‑day response instead of expedited on‑site 3 Retain vendor OS assistance for software incidents rather than self‑support 4 Select platform‑specific coverage for Catalyst 9300L PoE instead of generic contracts