Cisco NCS 5500 Route Processor Support 8x5xNBD | Enterprise, Support — CON-SNT-NC55RP12

Keep Cisco NCS 5500 routing infrastructure on a defined support path with Smart Net Total Care coverage built around 8x5 next-business-day response. This service is a practical fit for network environments where core routing hardware must stay available, but incident handling can follow business-hour operations. It gives teams a clear support framework for troubleshooting, escalation, and replacement planning. For enterprises running backbone or aggregation routing, the value is in consistency. Instead of relying on reactive break-fix arrangements, this support coverage helps standardize response expectations across the network estate. Procurement teams gain a multi-year service commitment, while operations teams get a Cisco-backed route for maintaining service continuity on a platform that carries critical traffic. Ideal For Supporting NCS 5500 route processors in enterprise backbone networks Covering aggregation routers that operate on business-hour support models Standardizing Cisco support across routed campus or WAN environments Planning predictable maintenance coverage for network infrastructure budgets Why This Product 1 8x5 coverage for business-hour operations 2 Next-business-day response for covered incidents 3 Cisco support for NCS 5500 routing platforms 4 Lower-cost coverage model than 24x7 support