Cisco SNTC-24X7X4OS UCS-XE130c M8 20-Core 1U Compute Sled | Support — CON-OSP-UCSXE82B

Keep your compute layer available when application demand does not pause. Cisco SNTC-24X7X4OS for the UCS-XE130c M8 20-Core 1U Compute Sled provides around-the-clock support coverage designed to help reduce disruption when a sled issue threatens a production workload. For infrastructure teams running dense compute in a UCS environment, service quality matters as much as hardware capability. This support offering gives you a direct path to Cisco assistance, structured escalation, and response expectations aligned to enterprise operations. That is especially important when the sled is part of a larger platform supporting virtualization, private cloud, or business-critical application hosting. The value here is continuity. Instead of treating support as an afterthought, this contract helps protect the operational investment already made in the UCS platform. It is a practical choice for organizations that need predictable vendor coverage, faster issue handling, and a support model that matches the importance of the compute tier it protects. Ideal For Supporting a UCS compute sled in a production virtualization cluster Maintaining vendor coverage for dense 1U server infrastructure Reducing downtime risk for hosted business applications Backing a UCS platform refresh with formal Cisco support Why This Product 1 24x7x4 coverage for faster response than standard support plans 2 Compute sled-specific support for UCS environments 3 Vendor-backed escalation for production server incidents 4 Better fit for critical compute tiers than basic warranty coverage