Cisco Secure Firewall 3120 SNTC 24x7x4 Support | Enterprise — CON-SNTP-FPR3120N

Keep perimeter defense available when every minute matters. This Cisco support service provides 24x7 coverage with a 4-hour onsite response target for Secure Firewall 3120 NGFW appliance deployments. It is designed for security teams that need fast restoration when a firewall issue threatens connectivity, inspection, or policy enforcement. For enterprise environments, the difference is operational continuity. A defined response model helps reduce time spent waiting on service escalation and gives infrastructure teams a clearer path to recovery. That matters when the firewall sits in front of business-critical applications, remote access, or segmented internal networks. This service is a strong fit for organizations that treat firewall availability as part of their risk posture. It supports a more disciplined maintenance strategy for high-value security infrastructure, where downtime can affect both productivity and exposure. Ideal For Perimeter firewall support for business-critical network security Branch or campus NGFW recovery coverage for Cisco Secure Firewall 3120 Security operations planning for rapid incident remediation Procurement of service coverage for high-value firewall infrastructure Why This Product 1 Faster recovery than standard support plans 2 Onsite response helps protect security uptime 3 Designed for NGFW appliance environments 4 Predictable 2-year service coverage