Cisco SNTC-24X7X4 ASR1001-HX 4-Hour Parts Service | Smart Net — CON-SNTP-ASR1001H

Reduce recovery time when hardware fails with Cisco Smart Net Total Care for the ASR1001-HX. This extended service is built for teams that need fast parts exchange, predictable support coverage, and a clear path back to service after a fault. With 24x7x4 response, replacement parts are available around the clock and targeted for delivery within four hours, helping limit disruption to routing, security, and branch connectivity. For infrastructure teams, the value is operational certainty. Instead of waiting through standard business-hour queues or managing ad hoc replacement logistics, this service aligns support with the uptime demands of enterprise networks. It is a practical fit for environments where the router sits on a critical path and downtime carries direct business cost. Cisco Smart Net Total Care also helps standardize support handling across the installed base, making it easier to plan maintenance, manage incidents, and keep service expectations consistent. For organizations that have already invested in the ASR1001-HX platform, this coverage helps protect that investment with the response speed and parts access needed to keep production traffic moving. Ideal For Supporting a branch router that carries WAN traffic for a distributed enterprise Maintaining spare-part response for a production edge routing deployment Covering a critical network node where rapid hardware replacement is required Standardizing support for Cisco ASR1001-HX units across multiple sites Why This Product 1 Faster recovery than standard business-hours support 2 Parts replacement coverage for hardware failure events 3 Four-hour response target for urgent restoration 4 Built for Cisco ASR1001-HX production environments