Cisco CON-SNT-EDU5CT55 SMARTnet 8x5xNBD | Wireless Controller Service — CON-SNT-EDU5CT55

Support wireless infrastructure with a service plan designed around fast recovery and controlled replacement handling. Cisco SMARTnet 8x5xNext Business Day coverage provides weekday support with exchange-based service for the Cisco 5520 wireless controller, helping teams restore operations without waiting on ad hoc procurement or extended outage windows. This service is a strong fit for enterprise networks where wireless access is operationally critical and controller failure can affect users, devices, and downstream applications. The exchange model is especially valuable when the priority is getting a replacement path in motion quickly and keeping support processes aligned with standard IT operations. For infrastructure leaders, this service helps reduce uncertainty around repair logistics and replacement timing. For procurement teams, it offers a clear support structure tied to a specific platform, making it easier to plan coverage and budget for the installed base. Compared with lower-tier support options, SMARTnet exchange coverage adds a practical layer of assurance for environments that cannot afford prolonged controller downtime. Ideal For Cover a Cisco 5520 wireless controller in a campus network Support weekday operations where next-business-day replacement is sufficient Plan recovery for controller hardware issues without extended repair delays Maintain service coverage for enterprise wireless access infrastructure Why This Product 1 Next-business-day exchange support versus slower repair cycles 2 Weekday coverage for standard enterprise operations 3 Controller-specific service for Cisco 5520 deployments 4 Replacement model helps restore access faster than break-fix only options