SMA CMS Pooled Perpetual 24x7 Support 10 User 1 Yr | Support, License — 01-SSC-2065

Keep your SMA CMS environment supported around the clock with a pooled perpetual 24x7 support entitlement for 10 users. Built for organizations that depend on consistent access to management and control functions, this 1-year service helps reduce downtime risk and keeps support coverage aligned to operational demand. Pooled licensing gives teams flexibility when usage shifts across users, while perpetual entitlement preserves long-term access to the underlying software rights. The 24x7 support model is suited to environments where issues cannot wait for business hours, and where response readiness matters as much as feature access. For procurement teams, this package offers a straightforward way to extend support coverage without overbuying seats that sit idle. For infrastructure teams, it helps preserve continuity across day-to-day administration, troubleshooting, and service continuity planning. If your deployment depends on SMA CMS as part of a broader security or management workflow, this support package helps keep that investment protected for the year ahead. Ideal For Supporting a shared SMA CMS environment across multiple administrators Maintaining around-the-clock coverage for security or management operations Extending support for a perpetual software deployment Standardizing support procurement for a 10-user team Why This Product 1 24x7 coverage versus business-hours-only support 2 Pooled licensing versus fixed-seat allocation 3 Perpetual rights versus term-only access 4 10-user coverage versus single-user support