SECURITY EA 2.0 STEALTHWATCH Cisco 8x5xNBD Service | Exchange — E2SF-S-SWPCM-10

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SKU
E2SF-S-SWPCM-10
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Keep your Stealthwatch environment supported with a Cisco service plan designed for operational continuity and controlled response times. This extended service provides 8x5 coverage with next-business-day parts replacement, giving teams a structured path to recovery when hardware issues threaten service availability. The exchange model is valuable for organizations that need more than basic break-fix access. With parts replacement, phone support, and web knowledge base access included, the service helps reduce time spent diagnosing support paths and accelerates the move from incident to resolution. New releases update access also helps keep the platform aligned with current vendor maintenance. For security operations teams, support quality matters because downtime can interrupt visibility and delay response workflows. This plan offers a practical balance of coverage, response time, and service depth, making it a strong fit for environments where predictable support is worth more than lower-cost, limited-assistance alternatives. Ideal For Supporting a Stealthwatch deployment that requires business-hour coverage Replacing failed parts quickly to restore security visibility Maintaining vendor-backed service for a production security stack Reducing operational risk in environments with limited internal spare capacity Why This Product 1 Next-business-day parts response versus standard support-only plans 2 Exchange service for faster hardware recovery 3 8x5 coverage for business-hour operations 4 Includes phone support, knowledge base access, and updates
  • Platform Support: Stealthwatch
  • License Type: Service
  • Pricing Type: Renewal
  • License Pricing: Annual
  • Licensing Program: Smart Net Total Care
  • Subscription Term: 1 Year
  • Response Time: Next Business Day - Parts
  • Support Hours: 8x5xNext Business Day
  • Support Channel: Phone support
  • Service Delivery: Electronic, Physical
  • Service Main Type: Exchange
  • Software Name: SECURITY EA 2.0 STEALTHWATCH
  • Product Supported: Stealthwatch
  • Software Category: Extended Service
  • Key Feature 1: 8x5xNext Business Day service level
  • Key Feature 2: Exchange service main type
  • Key Feature 3: Parts replacement included
  • Key Feature 4: Phone support included
  • Key Feature 5: Web knowledge base access included
  • Key Feature 6: New releases update access included
  • Key Feature 7: Electronic and physical service sub types
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