Samsung SAMSUNG 5 YR FT/WG — 5 Year Field Technician Coverage | On-site, White Glove — P-LM-2NWX32B

Keep business-critical systems running through a single, 60-month service commitment that pairs field technician dispatch with white-glove handling. Designed for infrastructure teams that need predictable availability, this offering (MPN P-LM-2NWX32B) prioritizes on-site response and technician-led repairs to reduce logistics overhead and administrative escalations. Service scope focuses on rapid diagnosis, replacement of failed components where permitted, and professional handover after repair. For procurement, this consolidates parts, labor and onsite labor into a single contracted term — simplifying budgeting and reducing supplier fragmentation. For operations, it shortens restoration timelines and avoids extended depot cycles. Choose this service when sustained on-prem presence and consistent response quality matter more than lower-cost, remote-only alternatives. Ideal For Sustain on-prem Samsung appliances and peripherals with priority on-site repairs Consolidate multi-year support costs for an equipment refresh cycle Provide guaranteed field technician coverage for remote branch locations Replace remote-only support agreements where hands-on intervention is required Why This Product 1 Include on-site field technician dispatch via MPN versus remote-only support contracts 2 Provide consistent white-glove handling and handover documentation versus ad-hoc repairs 3 Consolidate parts, labor and onsite tasks under a single 60-month purchase order 4 Shorten mean time to repair with technician-led interventions instead of depot turnaround