Cisco Meraki Campus Gateway 24x7x4OS RMA Upgrade | Support — CON-RO4P-CW9HM1CG

Keep Meraki campus gateway environments covered when hardware issues threaten uptime. Cisco 24x7x4OS RMA support is designed for teams that need a defined replacement path and faster recovery than standard warranty coverage can provide. For distributed campuses, branch networks, and critical access layers, that difference matters when a failed gateway can interrupt authentication, routing, or application access. This service adds a higher level of response discipline around replacement handling, helping procurement and operations teams align support coverage with business-critical network dependencies. It is a practical fit for organizations that cannot afford extended waits for hardware replacement and need a service contract that supports tighter recovery expectations. Because this is a Cisco service tied to a specific Meraki campus gateway product line, it is intended to complement the hardware lifecycle rather than replace it. The value is in reducing uncertainty: clearer support coverage, faster escalation, and a more predictable recovery process when a gateway needs RMA action. For teams standardizing support across multiple sites, that predictability can be as important as the hardware itself. Ideal For Campus network support for Meraki gateway deployments RMA coverage for branch sites with limited on-site spares Service planning for critical access and routing infrastructure Hardware replacement protection for distributed enterprise networks Why This Product 1 Faster replacement handling than standard warranty coverage 2 Cisco-backed support for Meraki campus gateway hardware 3 Designed for critical network recovery planning 4 Service coverage aligned to distributed enterprise sites