Cisco C9610 24x7x4OS RMA Upgrade | Cisco Support, Enterprise — CON-RO4P-C9610R

Protect Cisco C9610 Series deployments with 24x7x4OS RMA coverage built for fast hardware replacement when a covered component fails. This service is designed for teams that need a clear recovery path, predictable support terms, and a faster return to normal operations than standard business-hours coverage can provide. For infrastructure owners, the value is straightforward: reduce the time spent waiting on replacement parts and keep recovery aligned to the demands of production networks. The 24x7x4OS model supports around-the-clock response with a four-hour objective for replacement JTFpment or dispatch, helping limit the impact of unexpected hardware issues on service availability. This upgrade is a strong fit for environments where Cisco C9610 Series systems anchor core connectivity and where spare inventory alone is not enough. It adds a higher service tier without changing the underlying platform, making it a practical way to extend protection on an existing investment while maintaining operational discipline and support accountability. Ideal For Supporting core campus or data center network infrastructure built on Cisco C9610 Series Reducing recovery time for organizations that cannot wait for next-business-day replacement Adding higher-tier support to an installed Cisco platform nearing end-of-life planning Standardizing replacement coverage across mission-critical network assets Why This Product 1 Faster replacement coverage than standard business-hours support 2 Built for Cisco C9610 Series environments 3 Around-the-clock service availability for critical operations 4 Replacement-focused support without changing the underlying platform