PREM 5Y 24X7X4+YDYD VX7576 CN
PREM 5Y 24X7X4+YDYD VX7576 CN
- Service main type: Exchange
- Pricing Type: Service
- Service Type: Appliance maintenance
- Remote Onsite: Depot
- Bundle Support: Exchange and parts replacement service bundle
- Covered Period: 1 Year
- Duration Hours: 8,760 hours
- Provided Support: Phone support, web support, web knowledge base access, new releases updates, parts replacement
- Service Duration: 1 Year
- Service Location: Service depot
- Product Supported: Citrix appliance
- Service Description: Citrix Appliance Maintenance Silver extended service with exchange and parts replacement support
- Service Characteristic: Parts replacement and exchange
- Key Feature 1: Depot service location for exchange-based support
- Key Feature 2: 1 business day advance parts replacement response
- Key Feature 3: Phone support and web support included
- Key Feature 4: Web knowledge base access for issue resolution
- Key Feature 5: New releases update support included
- Key Feature 6: Service main type: Exchange
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