Lenovo Committed Service Post Warranty Essential Service + Premier Support

Availability: In stock
SKU
5WS7B28417
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Upgrade your base warranty with cost-effective support to keep non-mission-critical server, storage, and networking hardware in working order.
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Committed Service Post Warranty Essential Service + Premier Support - Extended service agreement - parts and labor (for storage arrays) - 1 year (5th year) - on-site - 24x7 - response time: 4 h - repair time: 24 hours
ManufacturerLenovo
MSRP$2,213.00
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - repair time: 24 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year
General
Class of EquipmentStorage arrays
Full Contract Period1 year
LocationOn-site
Repair Time24 hours (committed time)
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
Support Period5th year
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