Poly Advantage Software 1 Year 24x7 Technical Support | Enterprise Service — CON-SNC-C93E048X

Keep collaboration systems performing when video meetings are business-critical. Poly Advantage Software delivers 24 x 7 technical support with electronic service delivery for a 1-year term, giving IT teams a practical path to faster issue resolution and steadier day-to-day operations. Designed for organizations with expanding unified communications environments, this service helps reduce the friction that comes with managing more endpoints, more users, and more demand for reliable video experiences. The included web knowledge base access supports self-service troubleshooting and quicker answers for common issues, while the electronic service model adds flexibility for distributed teams. For infrastructure leaders, the value is straightforward: fewer delays, faster access to support resources, and a service structure that fits enterprise collaboration operations. It is a strong fit when video availability matters and internal teams need dependable vendor-backed assistance without adding complexity to procurement or deployment workflows. Ideal For Supporting enterprise video collaboration platforms across distributed offices Maintaining availability for mission-critical conferencing environments Providing vendor support for growing unified communications deployments Reducing troubleshooting time for IT teams managing collaboration endpoints Why This Product 1 Includes 24 x 7 technical support rather than business-hours-only coverage 2 Uses electronic delivery for faster fulfillment and simpler administration 3 Adds web knowledge base access for self-service troubleshooting 4 Covers a full 1-year term for predictable support planning