Lenovo Committed Service Post Warranty Premier Enhanced Storage Support (6 Hour Committed Service Repair)
Lenovo Committed Service Post Warranty offers a solution for your storage arrays with the Premier Enhanced Storage Support. This service includes parts and labor for a contract period of 1 year, ensuring that any required repairs are handled efficiently and effectively. With a repair time commitment of 6 hours and on-site service availability 24 hours a day, 7 days a week, downtime is minimized and productivity is enhanced. In addition to prompt repair services, this extended service agreement includes features such as phone consulting, health checks, and a monthly report to keep you informed about your storage system's performance. However, it is limited to 1 incident per month, ensuring that service is focused and effective. With Lenovo's support, you can maintain peak performance for your storage solutions.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Committed Service Post Warranty Premier Enhanced Storage Support (6 Hour Committed Service Repair) - Extended service agreement - parts and labor (for storage arrays) - 1 year (5th year) - on-site - 24x7 - repair time: 6 hours |
| Manufacturer | Lenovo |
| MSRP | $13,989.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Storage arrays |
| Full Contract Period | 1 year |
| Location | On-site |
| Repair Time | 6 hours (committed time) |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
| Support Period | 5th year |
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