Lenovo Post Warranty Premier Enhanced Storage Support + Keep Your Drive
Lenovo Post Warranty Premier Enhanced Storage Support offers care for your storage arrays. This extended service agreement provides on-site assistance and ensures that all parts and labor are included, allowing for the maintenance of critical storage systems. With a contract period of 1 year, service availability is seamless with support provided 24 hours a day, 7 days a week. Customers can expect a response time of 4 hours, allowing for minimal disruption to operations. The service includes phone consulting, monthly reports, and health checks to keep your systems performing well, while also managing one incident per month for convenience.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Post Warranty Premier Enhanced Storage Support + Keep Your Drive - Extended service agreement - parts and labor (for storage arrays) - 1 year (5th year) - on-site - 24x7 - response time: 4 h |
| Manufacturer | Lenovo |
| MSRP | $8,869.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Storage arrays |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
| Support Period | 5th year |
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