Lenovo Post Warranty Premier Enhanced Storage Support + Keep Your Drive

Availability: In stock
SKU
5PS7B69615
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Lenovo Post Warranty Premier Enhanced Storage Support offers care for your storage arrays. This extended service agreement provides on-site assistance and ensures that all parts and labor are included, allowing for the maintenance of critical storage systems. With a contract period of 1 year, service availability is seamless with support provided 24 hours a day, 7 days a week. Customers can expect a response time of 4 hours, allowing for minimal disruption to operations. The service includes phone consulting, monthly reports, and health checks to keep your systems performing well, while also managing one incident per month for convenience.
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Post Warranty Premier Enhanced Storage Support + Keep Your Drive - Extended service agreement - parts and labor (for storage arrays) - 1 year (5th year) - on-site - 24x7 - response time: 4 h
ManufacturerLenovo
MSRP$8,869.00
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year
  • Technical support - health check - 1 year - 1 incident per month
  • Technical support - monthly report - 1 year
General
Class of EquipmentStorage arrays
Full Contract Period1 year
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
Support Period5th year
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