Lenovo Committed Service Premier Enhanced Storage Support (24 Hour Committed Service Repair)
The Lenovo Committed Service is designed to provide comprehensive on-site support for storage arrays, ensuring that your systems remain operational and efficient. With a commitment to a 24-hour repair time, this service agreement covers both parts and labor, giving customers peace of mind. Available around the clock, seven days a week, it also includes phone consulting, health checks, and monthly reporting to keep you informed on system performance, allowing for proactive management of your storage solutions. This extended service agreement is structured to handle up to one incident per month, ensuring that you have reliable support whenever needed. The combination of on-site repairs and continuous monitoring makes the Lenovo Committed Service a practical choice for businesses that rely on their storage systems for daily operations, enhancing efficiency and performance.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Committed Service Premier Enhanced Storage Support (24 Hour Committed Service Repair) - Extended service agreement - parts and labor (for storage arrays) - 4 years - on-site - 24x7 - repair time: 24 hours |
| Manufacturer | Lenovo |
| MSRP | $10,597.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Storage arrays |
| Full Contract Period | 4 years |
| Location | On-site |
| Repair Time | 24 hours (committed time) |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
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