Lenovo Committed Service Post Warranty Premier Enhanced Storage Support + 6 Hour Committed Service Repair
Lenovo Committed Service Post Warranty provides essential support for your storage arrays with an extended service agreement designed to ensure smooth operations. This 1-year plan offers on-site service availability 24 hours a day, 7 days a week, ensuring quick response in critical situations. With a commitment to repair within 6 hours, the service includes all necessary parts and labor, phone consulting, monthly reports, and proactive health checks. Aiming to address each incident effectively, this service allows for one incident per month, making it a reliable choice for maintaining storage array functionality throughout its service life.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Committed Service Post Warranty Premier Enhanced Storage Support + 6 Hour Committed Service Repair - Extended service agreement - parts and labor (for storage arrays) - 1 year (4th year) - on-site - 24x7 - response time: 4 h - repair time: 6 hours - for ThinkSystem DE4000H Hybrid 2U24 Chassis, 2U24 SFF, 2U24 SFF controller enclosure |
| Manufacturer | Lenovo |
| MSRP | $3,903.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For | Lenovo ThinkSystem DE4000H Hybrid 2U24 Chassis, 2U24 SFF, 2U24 SFF controller enclosure |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Storage arrays |
| Full Contract Period | 1 year |
| Location | On-site |
| Repair Time | 6 hours (committed time) |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
| Support Period | 4th year |
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