Lenovo Committed Service Post Warranty Premier Enhanced Storage Support + 6 Hour Committed Service Repair

Availability: In stock
SKU
5WS7B69382
Questions before you move forward?

Chat with a JTF expert in Springfield, VA.

Click and connect instantly.

secure transactionsecure transaction
Lenovo Committed Service Post Warranty provides essential support for your storage arrays with an extended service agreement designed to ensure smooth operations. This 1-year plan offers on-site service availability 24 hours a day, 7 days a week, ensuring quick response in critical situations. With a commitment to repair within 6 hours, the service includes all necessary parts and labor, phone consulting, monthly reports, and proactive health checks. Aiming to address each incident effectively, this service allows for one incident per month, making it a reliable choice for maintaining storage array functionality throughout its service life.
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Committed Service Post Warranty Premier Enhanced Storage Support + 6 Hour Committed Service Repair - Extended service agreement - parts and labor (for storage arrays) - 1 year (4th year) - on-site - 24x7 - response time: 4 h - repair time: 6 hours - for ThinkSystem DE4000F 2U24 Chassis
ManufacturerLenovo
MSRP$3,980.00
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForLenovo ThinkSystem DE4000F 2U24 Chassis
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year
  • Technical support - health check - 1 year - 1 incident per month
  • Technical support - monthly report - 1 year
General
Class of EquipmentStorage arrays
Full Contract Period1 year
LocationOn-site
Repair Time6 hours (committed time)
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
Support Period4th year
Write Your Own Review
You're reviewing:Lenovo Committed Service Post Warranty Premier Enhanced Storage Support + 6 Hour Committed Service Repair
Your Rating
Cross-sell disabled