Lenovo Committed Service Premier Enhanced Storage Support
Lenovo Premier Enhanced Storage Support is designed to provide service for storage arrays, ensuring that critical systems remain operational with minimal downtime. The service includes parts and labor with 24 hours a day support to address any issues that may arise. Benefit from a response time of 4 hours and a repair turnaround of just 24 hours, making it ideal for businesses that rely on consistent performance and availability. With features such as phone consulting, monthly reporting, and health checks, this extended service agreement offers peace of mind by providing proactive maintenance and monitoring. Service availability stretches across the week, from Monday to Sunday, making this a solution for demanding environments that require dependable support without interruption. Experience a service structure with Lenovo's commitment to keeping your storage systems running efficiently.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Committed Service Premier Enhanced Storage Support - Extended service agreement - parts and labor (for storage arrays) - 3 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours |
| Manufacturer | Lenovo |
| MSRP | $9,049.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Storage arrays |
| Full Contract Period | 3 years |
| Location | On-site |
| Repair Time | 24 hours (committed time) |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
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