Lenovo TSS 5YR 24x7 4HR (RD450) — 5 Year 24x7 4 Hour On-site | Priority Support, Repair — 5WS0H22232

Protect operations that cannot tolerate extended outages with five years of 24x7, 4 hour on-site priority repair and parts & labor coverage. Designed for datacenter-adjacent systems, critical branch infrastructure, and any deployment requiring rapid field response, this TopSeller Priority plan escalates incidents and dispatches Lenovo field technicians around the clock. The service includes physical, on-site maintenance and repair scope handled by Lenovo-authorized personnel to limit mean time to repair and reduce system downtime. With priority routing and a four-hour commitment, this coverage suits environments where every hour of downtime impacts SLAs or revenue. Choose this plan when you need continuous, fast-response on-site maintenance and accountable vendor-managed repairs. Ideal For Provide four-hour on-site repair for edge routers and firewalls supporting 24x7 services Maintain critical branch servers and storage appliances with priority field support Protect point-of-sale and transaction systems that require near-immediate recovery Support high-availability infrastructure where downtime directly impacts SLAs Why This Product 1 Provide guaranteed 4 hour on-site response versus business-hour NBD for faster recovery 2 Include priority dispatch to reduce escalation latency compared to standard plans 3 Cover parts & labor to avoid emergency procurement costs during incidents 4 Support 24x7 operations where downtime directly affects revenue and SLAs