Lenovo TSS 5YR 24x7 4HR (RD350) — 5 Year On-site, 4 Hour Response | Extended Service, Repair — 5WS0H22553

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SKU
5WS0H22553
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Deliver continuous availability for business-critical RD350 systems with Lenovo TopSeller Service (TSS) 5 year maintenance. This plan provides around-the-clock (24x7) on-site repair with a 4 hour response commitment, ensuring rapid remediation for hardware faults. Lenovo handles parts and labor, technician dispatch and single-vendor accountability so your ops team can prioritize platform reliability and service delivery. Choose this plan for data center core servers, critical branch compute, or any environment where downtime costs justify premium, 24x7 coverage. The TSS contract simplifies budgeting, enforces vendor accountability and shortens mean time to repair through priority service channels. Verify eligibility with your reseller using MPN 5WS0H22553 before purchase. Ideal For Support RD350 servers running latency-sensitive production workloads Protect data center core nodes with 24x7 remediation Meet strict customer SLAs requiring fast on-site repair Replace in-house field service with manufacturer-provided technician response Why This Product 1 Deliver 24x7 priority response with 4 hour on-site service versus business-hours-only alternatives 2 Include parts & labor to control total cost of ownership compared with pay-per-fix models 3 Ensure manufacturer-level escalation and spare parts access rather than third-party repair marketplaces 4 Choose 5 year tenure to match typical refresh cycles and reduce mid-life procurement interruptions
  • Service Main Type: Maintenance
  • Service Sub Type: Physical
  • Mpn: 5WS0H22553
  • Manufacturer: Lenovo Group Limited
  • Product Type: Warranty / Maintenance
  • Service Type: Extended Service
  • Remote Onsite: On-site
  • Duration Hours: 43,800 hours
  • Provided Support: Repair
  • Service Duration: 5 Year
  • Service Location: On-site
  • Service Description: 24x7x4 Hour
  • Service Characteristic: Parts & Labor
  • Key Feature 1: 5 Year on-site repair, 24x7 coverage, 4 hour response
  • Key Feature 2: Parts & Labor included
  • Key Feature 3: On-site technician dispatch for eligible Lenovo systems
  • Key Feature 4: Manufacturer part number 5WS0H22553
  • Key Feature 5: Service Main Type: Maintenance
  • Key Feature 6: Service Sub Type: Physical
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