Lenovo Standard 4-Hour
The Lenovo Standard 4-Hour service offers support for storage arrays, ensuring that your equipment operates smoothly and efficiently. This extended service agreement includes on-site support, covering both parts and labor, which allows for swift repairs and minimal downtime. With service availability 24 hours a day, 7 days a week, customers can have peace of mind knowing that assistance is always just a call away, and with a rapid response time of 4 hours, any issue can be addressed promptly.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Standard 4-Hour - Extended service agreement - parts and labor (for storage arrays) - 3 years - on-site - 24x7 - response time: 4 h |
| Manufacturer | Lenovo |
| MSRP | $4,791.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday |
| General | |
| Class of Equipment | Storage arrays |
| Covered Configurations | 61TB (2x 30.72TB QLC NVMe) Pack Complete Bundle |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
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