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Lenovo Premier Support with Onsite NBD

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SKU

5WS0T36146

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Details

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.

Premier Support Center: Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support 1
Technical Account Managers (TAMs): Proactive relationJTFp and escalation management Personalized recommendations for your business Robust quarterly reporting
VIP Treatment: No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2

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