Lenovo Premier Support with Onsite NBD
Lenovo Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Tech support with the Premier difference- Advanced-level techs.- End to End case management.- Faster, first-time resolution.
- Premier Support Center: Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support 1
- Technical Account Managers (TAMs): Proactive relationJTFp and escalation management Personalized recommendations for your business Robust quarterly reporting
- VIP Treatment: No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labor (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c |
| Manufacturer | Lenovo |
| MSRP | $201.40 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For |
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| Details | |
| Service & Support |
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| General | |
| Class of Equipment | Desktops |
| Covered Configurations | System with 3 years on-site warranty |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Location | On-site |
| Response Time | Next business day |
| Service Included | Parts and labor |
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Quick Details
- Extended service agreement
- parts and labor (for system with 3 years on-site warranty)
- 5 years (from original purchase date of the equipment)
- on-site
- response time: NBD
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