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Lenovo Premier Support with Onsite NBD

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SKU

5WS0T36123

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Details

Lenovo Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Tech support with the Premier difference- Advanced-level techs.- End to End case management.- Faster, first-time resolution.

Premier Support Center: Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support 1
Technical Account Managers (TAMs): Proactive relationJTFp and escalation management Personalized recommendations for your business Robust quarterly reporting
VIP Treatment: No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2

Specifications

General Information
Category	Technical support or help desk services
Description	Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labor (for desktops) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 2; M70q Gen 3; M75s Gen 2; M80q Gen 3; M80s Gen 3; M80t Gen 3
Manufacturer	Lenovo
MSRP	$189.74
UNSPSC	81111811
Main Specifications
Header / Brand	Lenovo
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	Lenovo ThinkCentre M53 10DB, 10DE Lenovo ThinkCentre M600 10G8, 10G9, 10GB, 10GD, 10GF, 10GH, 10GK, 10GM, 10KG, 10KH, 10KJ, 10KK Lenovo ThinkCentre M625q 10TF, 10TJ, 10TK, 10TL, 10V0, 10V1, 10V2 Lenovo ThinkCentre M700 10GQ, 10GR, 10GS, 10GT, 10J0, 10JM, 10JN, 10JQ, 10JR, 10JS, 10JT, 10KN Lenovo ThinkCentre M70c 11GM Lenovo ThinkCentre M70q 11DV, 11E7 Lenovo ThinkCentre M70q Gen 2 11MY, 11N0, 11N3, 11N4 Lenovo ThinkCentre M70q Gen 3 11T3, 11T4, 11TY Lenovo ThinkCentre M70s 11EW, 11EX Lenovo ThinkCentre M70s Gen 2 11M6 Lenovo ThinkCentre M70s Gen 3 11T7, 11T8 Lenovo ThinkCentre M70t 11EV Lenovo ThinkCentre M70t Gen 3 11T6 Lenovo ThinkCentre M710e 10UQ, 10UR Lenovo ThinkCentre M710q 10MQ, 10YC Lenovo ThinkCentre M710s 10M7 Lenovo ThinkCentre M710t 10M9, 10MA Lenovo ThinkCentre M715q 10M2, 10M3, 10M4, 10M5, 10RA, 10RB Lenovo ThinkCentre M715q (2nd Gen) 10VG, 10VH, 10VJ, 10VL, 10VM, 10VQ Lenovo ThinkCentre M715s 10MB, 10MC Lenovo ThinkCentre M715t 10MD, 10ME Lenovo ThinkCentre M720q 10T7, 10T8, 10T9, 10TA, 10TC Lenovo ThinkCentre M720s 10ST, 10SU, 10U7 Lenovo ThinkCentre M720t 10SQ, 10SR Lenovo ThinkCentre M725s 10VT, 10VU Lenovo ThinkCentre M73 10AX Lenovo ThinkCentre M75n 11BU, 11BV Lenovo ThinkCentre M75n IoT 11BX, 11GW, 11GX Lenovo ThinkCentre M75q Gen 2 11JL, 11JM, 11JN, 11JQ, 11JS Lenovo ThinkCentre M75q-1 11A4, 11A5, 11A7 Lenovo ThinkCentre M75s Gen 2 11JA, 11JC, 11R7, 11R8, 11R9, 11W1, 11W2, 11W4 Lenovo ThinkCentre M75s-1 11A9, 11AA Lenovo ThinkCentre M75t Gen 2 11KB, 11KC, 11RB, 11RC, 11RD, 11W6 Lenovo ThinkCentre M79 10J5, 10J7, 10J9, 10JB Lenovo ThinkCentre M800 10FV, 10FW, 10FX, 10FY Lenovo ThinkCentre M80q 11Q9, 11QA Lenovo ThinkCentre M80q Gen 3 11U1 Lenovo ThinkCentre M80s Gen 3 11TG Lenovo ThinkCentre M80t 11CS Lenovo ThinkCentre M80t Gen 3 11TE Lenovo ThinkCentre M83 10EA Lenovo ThinkCentre neo 50s 11SY
Details
Service & Support	Extended service agreement - parts and labor - 5 years - on-site - response time: NBD Technical support - phone consulting - 5 years
General
Class of Equipment	Desktops
Covered Configurations	System with 3 years on-site warranty
Full Contract Period	5 years (from original purchase date of the equipment)
Location	On-site
Response Time	Next business day
Service Included	Parts and labor