Lenovo Premier Support Upgrade
Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users. Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution. You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Premier Support Upgrade - Extended service agreement - parts and labor (for notebooks) - 4 years - on-site - 24x7 |
| Manufacturer | Lenovo |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year courier or carry-in warranty |
| Full Contract Period | 4 years |
| Location | On-site |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
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