Lenovo Premier Support Upgrade

Availability: In stock
SKU
5WS1M80282
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Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users. Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution. You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Premier Support Upgrade - Extended service agreement - parts and labor (for notebooks) - 4 years - on-site - 24x7
ManufacturerLenovo
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 4 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 4 years
  • Technical support - report - 4 years
General
Class of EquipmentNotebooks
Covered ConfigurationsSystem with 1 year courier or carry-in warranty
Full Contract Period4 years
LocationOn-site
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
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