Lenovo Premier Support
Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management. As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
- Elevated uptime and enhanced collaboration: With Premier Support, rapid issue resolution isn’t just about fixing problems — it’s about minimizing downtime and maximizing uptime. Your operations remain uninterrupted as our support team resolves issues swiftly and effectively, creating an environment where collaboration thrives.
- Transformational employee experiences in a hybrid workplace: In a world where employees work across both physical and virtual spaces, their productivity hinges on reliable IT support. Premier Support goes beyond addressing IT issues; it empowers your workforce with consistent, dependable support that enhances their engagement and satisfaction, regardless of where they work.
- Relief from CEO-imposed IT pressures: The expectations placed on IT leaders are immense, particularly when it comes to maintaining workforce productivity. With Premier Support, you can confidently meet these demands while focusing on strategic initiatives that drive business forward. Premier’s support services streamline IT operations, enabling teams to navigate complex technological challenges with ease.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Premier Support - Extended service agreement - parts and labor (for servers) - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR650 V3 |
| Manufacturer | Lenovo |
| MSRP | $2,175.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For | Lenovo ThinkSystem SR650 V3 |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Servers |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
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Quick Details
- Extended service agreement
- parts and labor (for servers)
- 3 years
- on-site
- 24x7
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