Lenovo Premier Enhanced Storage Support + YourDrive YourData

Availability: In stock
SKU
5PS7B69033
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The Lenovo Premier Enhanced Storage Support + YourDrive YourData offers a comprehensive storage solution designed to ensure seamless operation and protection of data. With an extended service agreement covering a contract period of 3 years, users benefit from on-site support available 24 hours a day, 7 days a week. This service ensures peace of mind with a rapid response time of 4 hours for any incidents, enabling businesses to maintain productivity without interruptions. In addition to high availability support, users can access essential services including parts and labor, phone consulting, and health checks. Monthly reports provide insights into the performance and status of the storage systems, helping users to stay informed about their equipment's health. This structured, supportive approach enhances data reliability and assists in proactive management, optimizing overall storage performance.
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Premier Enhanced Storage Support + YourDrive YourData - Extended service agreement - parts and labor (for storage arrays) - 5 years - on-site - 24x7 - response time: 4 h - for ThinkSystem DE4000H Hybrid 2U24 Chassis, 2U24 SFF, 2U24 SFF controller enclosure
ManufacturerLenovo
MSRP$13,477.00
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForLenovo ThinkSystem DE4000H Hybrid 2U24 Chassis, 2U24 SFF, 2U24 SFF controller enclosure
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 5 years
  • Technical support - health check - 5 years - 1 incident per month
  • Technical support - monthly report - 5 years
General
Class of EquipmentStorage arrays
Full Contract Period5 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
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