Lenovo Premier Enhanced Storage Support + Keep Your Drive Essentials Bundle
The Lenovo Premier Enhanced Storage Support + Keep Your Drive Essentials Bundle provides on-site service and support designed to ensure performance of storage arrays. With 24/7 availability, customers benefit from immediate assistance whenever needed, backed by a 4-hour response time that ensures minimal downtime. This bundle includes essential services such as phone consulting, monthly reports, and health checks to monitor the condition of the equipment and address potential issues promptly. In addition to parts and labor, the service includes a limitation of one incident per month, allowing users to manage their storage needs effectively. This bundle is suited for maintaining operations smoothly, ensuring that essential drives remain reliable and well-supported, enhancing overall productivity and efficiency.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Premier Enhanced Storage Support + Keep Your Drive Essentials Bundle - Extended service agreement - parts and labor (for storage arrays) - 3 years - on-site - 24x7 - response time: 4 h |
| Manufacturer | Lenovo |
| MSRP | $8,379.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Storage arrays |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
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