Lenovo PREM 5Y NBD+YDYD HX5531 CN | On-Site Support, Defective Media — 5PS7A96616

Protect HX5531 deployments with 5 years of Lenovo on-site next-business-day parts and labor coverage. This service adds defective media retention and 9x5 support, helping IT teams maintain uptime, control replacement workflows, and keep sensitive storage media under policy. Maintain uptime with 5-year on-site next-business-day parts and labor coverage Reduce recovery delays using 9x5 service availability Protect failed storage media with defective media retention Support production environments via Lenovo Premier Support extended service Streamline break-fix response with maintenance delivered on-site Preserve operational continuity through predictable service terms Extend asset coverage across the full 5-year service window Key Features Service type: Foundation + YourDrive YourData + Premier Support - Extended Service Service response time: Next Business Day - Parts and Labor Service duration: 5 Year Service location: On-site Service description: 9x5xNext Business Day Provided support: Defective Media Retention Service characteristic: Parts & Labor FAQ What does this Lenovo service cover? It provides 5-year on-site maintenance for HX5531 systems with next-business-day parts and labor response and defective media retention. Does this service include media retention? Yes. Defective media retention is included, which helps keep failed storage media under your control. Is support delivered on-site? Yes. The service location is on-site, with maintenance handled at the customer location. What support window is included? The service description specifies 9x5xNext Business Day coverage.