Lenovo PREM 5Y 24X7X4+YDYD HX1330 APP Service | On-Site — 5PS7A95261

Protect uptime with Lenovo’s 5-year 24x7x4 on-site service and YourDrive YourData coverage. Built for environments that need rapid response, parts and labor support, and secure handling of defective media, this plan helps keep recovery times tight and service ownership clear. Maintain uptime with 24x7 support coverage Accelerate recovery using 4-hour parts and labor response Protect data-bearing drives with YourDrive YourData retention Reduce operational interruption through on-site service delivery Extend coverage across a full 5-year service term Support critical systems with continuous service access Simplify incident handling with a defined Lenovo support path Key Features 5-year service duration 24x7x4 service coverage On-site maintenance delivery Parts and labor support Defective media retention Lenovo Premier Support service FAQ What does 24x7x4 mean in this service? It indicates support is available around the clock, with a 4-hour response target for parts and labor under the service terms. Is this an on-site service? Yes. The service is delivered on-site, which is important for hardware issues that require physical intervention. What does defective media retention cover? It allows the customer to keep failed storage media instead of returning it, supporting internal security and compliance processes. Who should choose this service level? It is a strong fit for organizations running critical Lenovo systems that need continuous support access and a defined response window.